Warranty

All products purchased from AYOO come with attached warranties. All laptop/notebook batteries are subject to a maximum 1 year non-upgradeable warranty. Many of our Dell and HP products come with direct manufacturer warranties.

All manufacturers have an allowable amount of pixel outage ("dead pixel") under current international industry standards. Each pixel is made up of a red, green, and blue subpixel. When a subpixel is fixed in an unchanging state, the visible result is a tiny black, white, or coloured spot that displays on the screen. During the display manufacturing process, it is not uncommon for one or more subpixels to become fixed in an unchanging state causing a bright or dead pixel. A display with 1 to 5 fixed subpixel is considered normal and within industry standards. While AYOO values the importance of your satisfaction and strives to provide a quality product without display pixel defects, we cannot exceed those standards provided to us by the manufacturers. Products with these sorts of defects are priced even lower than those in perfect condition. This allows you to make even greater savings.

Any issues encountered by AYOO customers relating to manufacturer warranties should be reported directly to AYOO. please contact our customer service team on Tel: +44 (0)161 637 6780 or send us an email to sales@ayoo-it.co.uk